Refund policy
Return & Refund Policy
This policy applies to purchases from https://rda-oc.com/.
Return Request Period
Request a return within [CONFIRM: number] calendar days after delivery.
After receiving return instructions, send the approved return within [CONFIRM: number] calendar days.
These commercial return conditions do not remove rights that cannot lawfully be waived.
Footwear Return Conditions
[CONFIRM: adopt or replace the following change-of-mind eligibility conditions before publication.]
For a change-of-mind return, footwear must be unworn outside, clean, unwashed, and unaltered, with its original tags and supplied accessories.
Try footwear indoors on a clean surface to avoid marking the soles. Return the original shoe box where supplied, and use protective outer packaging rather than placing shipping labels or tape directly on the shoe box.
Normal inspection to assess fit is distinguished from outdoor wear or alteration.
Socks and Hygiene-Sensitive Products
[CONFIRM: actual rules for socks, opened packaging, hygiene seals, and worn items.]
Any hygiene-related restriction must be disclosed before purchase. It does not remove applicable rights concerning defective, unsafe, or incorrectly supplied goods.
Requesting a Return
Email destinhuelshfb@hotmail.com with:
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Your order number.
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The product and size being returned.
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The reason for the return.
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Whether you prefer a refund or exchange.
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Details and, where reasonably available, photographs of any defect, damage, or fulfillment error.
Customer service response time: [CONFIRM: response time].
We will explain eligibility, shipping arrangements, and the confirmed return destination. Contact us before mailing merchandise so your return can be identified.
Actual Return Address
[CONFIRM: recipient name and complete actual return address, including country.]
Our business address is 15528 Foster St, Overland Park, KS 66223, United States. It is not a confirmed return destination unless expressly identified in your instructions.
Return Shipping Costs
Change-of-mind or size-selection returns: [CONFIRM: responsible party and shipping arrangement].
Defective, damaged, incorrect, or otherwise nonconforming products: [CONFIRM: responsible party and prepaid label, collection, or reimbursement process].
Any customer-paid international return costs must be clearly disclosed before purchase.
Defects, Damage, and Fulfillment Errors
Contact us when you discover a problem with your order. We will request only information reasonably needed to assess the issue.
Available remedies: [CONFIRM: refund, replacement, exchange, repair, or other actual process].
Choosing a size that does not fit is assessed under the change-of-mind rules. Receiving a size or product different from the order is assessed as a fulfillment error.
No commercial exclusion overrides rights provided by applicable law.
Inspection
Returns are inspected within [CONFIRM: inspection timeframe] after receipt.
We will communicate approval or explain any reason for refusal. Any proposed deduction must be consistent with the terms disclosed before purchase and applicable law.
Refunds
Approved refunds are issued to the original payment method within [CONFIRM: refund processing time] business days after approval.
Your bank or payment provider may require additional time to post the credit.
Original outbound shipping charges: [CONFIRM: treatment for change-of-mind returns].
Restocking fees or other deductions: [CONFIRM: none, or exact lawful charges and circumstances].
Refunds required by law will include the amounts required by law.
Exchanges
[CONFIRM: whether exchanges are offered, request deadline, stock conditions, replacement shipment costs, and treatment of price differences.]
Contact us before sending an item for exchange. If a requested replacement is unavailable, we will explain the available alternatives.
Excluded Items
[CONFIRM: actual non-returnable categories, or state that there are no additional exclusions.]
Sale items are not automatically excluded unless an applicable restriction was clearly disclosed before purchase and is lawful.
Cancellations
Requests before dispatch are handled under our Order Cancellation Policy. Once dispatched, eligible items may be returned under this policy.
Contact
rda-oc
Email: destinhuelshfb@hotmail.com
Phone: +1 913-651-9753
Business address: 15528 Foster St, Overland Park, KS 66223, United States